Why it matters: Garmin’s Connect platform experienced a significant outage starting January 8, 2025, preventing millions of users worldwide from syncing their fitness data and accessing crucial health metrics. The Independent reports that the disruption highlights the growing dependence on cloud-based fitness services.
The Big Picture: Toms Guide reports that the outage affects multiple services:
- Activity syncing disabled
- Performance metrics inaccessible
- Third-party app connections down
- Customer support systems affected
User Impact: While devices continue functioning, key features are limited:
- Offline tracking still works
- Data remains stored on devices
- Manual uploads temporarily impossible
- Social sharing features unavailable
Company Response: Garmin has acknowledged the issue:
- Working to restore services
- Call centers unable to operate
- Email support disrupted
- No timeline for resolution provided
Looking Forward: While speculation about a possible cyberattack circulates, reminiscent of the 2020 ransomware incident, Garmin has not confirmed the cause. Users are advised to continue using their devices normally, as data will sync once services resume. Check out the best smart watches with a camera if you are looking for an alternative.
